来源:浦发银行 小编:朱岳 发布时间:2013年02月20日
内容导读: 近日,中国银行业协会公布了2012年度中国银行业文明规范服务千佳示范单位名单。浦发银行(600000,股吧)31家分行的45个营业网点凭借优质、规范的服务获评全国“千佳”称号,较上届评选增加5个网点,入选网点总数及占比均居同业股份制商业银行前列,反映了业内对该行服务品质的认可。
Shanghai pudong development bank 45 outlets across the country HuoPing "thousand better" title
Recently, the China banking association released 2012 annual China banking civilizations standard service thousand better demonstration unit list. Shanghai pudong development bank (600000, guba) 31 branches of 45 business network with high quality, standard service HuoPing national "thousand better" title, the increase compared with last five outlets in the network, and the total of all trade than in the forefront of the joint stock commercial Banks, which reflects the industry for the service quality approval. In addition, but also because of Shanghai pudong development bank in promoting business network service quality and standardization efforts, for the second time he has won the "China banking civilizations standard service thousand better demonstration unit award outstanding contribution".
In recent years, Shanghai pudong development bank take the customer as the center, with "heart" service for the lead, committed to provide sincere and concentration, with all my heart, sweet, high quality service, continuous improvement service management mechanism, improve the service channels, optimize the service process, in the industry took the lead in introducing and constantly deepen the 6 s on-site management, vigorously carry out the business network integration service hall, the opening of a new generation of network platform system, make great efforts to improve the standardization of service and customer satisfaction.
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